Sentiment Dashboard
Voice of customer, retention signals, and feedback analysis
Updated 9:27:42 PM
CSAT Score
0%
+0%vs last period
Avg Review
0.0/5
+0%vs last period
Retention Rate
97.2%
+1.1%vs last period
NPS Score
72
+8%vs last period
At-Risk
3
-2%fewer
Sentiment Breakdown
Positive
68%
Neutral
22%
Negative
10%
CSAT Trend
Top Mentioned Topics
😊
+12%Call Quality
156 mentions
😞
-8%Billing
42 mentions
😊
+5%Ease of Use
98 mentions
😊
+18%Support Response
67 mentions
😐
0%Pricing
34 mentions
Recent Reviews
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